These Terms & Conditions of Services constitute the entire understanding and agreement between the Client and 'dk bridal' relating to the purchase of the garment alterations described on the invoice and supersedes and replaces all prior agreements, whether written or oral, that may exist between them with respect thereto.

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​1. Deposits and Invoicing

'dk bridal' will invoice the Client at the first fitting. The Client agrees to pay the invoice(s) by the due date(s) specified. Unpaid or overdue invoices may result in suspension or termination of the Project. Alterations must be paid in full, unless greater than $100 in value, in which case a 50% deposit is required before the commencement of the work. If the scope of work changes and the Client needs more work done including but not limited to weight fluctuation, pregnancy, surgery, change of shoes or undergarments, or additional alterations, etc – then a new quote will be produced for the extra work.

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2. Fittings & Acceptance

'dk bridal' will begin to perform the Services upon receiving the deposit. Services provided are based on the measurements provided at the time of the Client’s first fitting. Any measurements set forth on the invoice shall be conclusive evidence of the Client’s measurements at the time of the first fitting. 'dk bridal' cannot be held responsible for dresses that do not fit properly due to weight loss or gain, pregnancy, surgery, failure to wear the same shoes or undergarments from the first fitting, etc. Clients are advised to not introduce any major lifestyle changes that may influence body weight and type so as not to disrupt the fitting process.

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'dk bridal' will execute the tailoring work as discussed during fittings; if a seam cannot be opened or sewn, or if any alteration technique is deemed high-risk yet the client chooses to proceed, this is done at the client's own risk. Some garments may be unalterable or unalterable in certain areas. Techniques and approaches are taken at the discretion of 'dk bridal'. The client expresses acknowledgment that altering a dress is a deliberate modification to the dress, and not all alterations can be undone.

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Any cancellations or reschedules of first, second, third, or final fittings made within 48 hours are subject to a $50 appointment fee. Clients who miss 50% or more of the allotted appointment time will be charged the late fee and will need to reschedule their fittings. Any additional elective appointments requested by the Client outside the standard 3 fittings will incur a $50 appointment fee. This includes appointments for refittings, change of mind, appointments to try accessories, etc.

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All clients that do not leave garments to be altered on the same day will have received an “estimate”. Estimates incur a non-refundable $50 appointment fee, and estimates are valid for 1 business day. This $50 appointment fee will be charged regardless of whether BeFitted can provide alterations services to the Client to cover the consultation and appointment time.

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Clients who decide to pick up their dresses earlier or cancel alterations (if possible) will not be able to recover the deposit and agree to accept their dresses in their unfinished state.

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All concerns or complaints are to be addressed with 'dk bridal' during the fitting process and before the final fitting. In the event of a disagreement, all resolutions will be at the discretion and sole responsibility of 'dk bridal'. Should the Client neglect to come for a scheduled fitting, 'dk bridal' is not liable for the fit or finish work of the garment.

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3. Deposits and Invoicing

Any customization in the design of a garment is based on the information provided at the time of the Client’s initial request for such customization. Some requested customizations may not be technically feasible or may be considered high-risk, and 'dk bridal' cannot be held liable for changes to the dress if the client consents to such changes. Any changes in the design by the Client after this initial request are subject to additional charges, or may not be able to be completed. Diagrams and fitting notes will serve as the written record for customization requests.

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Any dress customizations made outside of the structure of the garment as received (i.e. original seams) are performed at the Client's own risk. Clients may be held responsible for acquiring the proper materials (additional fabric, beads, straps, sleeves, etc.) for customizations and may be charged separately if those materials must be acquired on the client's behalf. 'dk bridal' is not responsible for any liaising between the client and a third party providing materials; the responsibility and risk are ultimately assumed by the client.

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4. Pickup & Delivery

All accounts must be paid in full before the Client’s dress can be released. If the Client would like another party to pick up the garment on their behalf, 'dk bridal ' must receive expressed permission and consent with that party’s name. Acceptance of and satisfaction with the Services shall automatically be deemed to have occurred upon the earlier of Client or surrogate receipt of garment.

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Once the dress leaves dk bridal's possession, the store and the tailors are not held responsible for the gown. This includes, but is not limited to wrinkling, stains, wear and tear from ceremony and/or reception, bustles falling out from being stepped on, etc. The Client shall inspect the garment upon final fitting and pick-up; 'dk bridal' cannot be held responsible for fit and wear once the garment leaves the premises. Final pick-ups are interpreted as acceptance.

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Any dresses that do not have a fully paid deposit (or bounced payment) become a possession of 'dk bridal' after six months. Unclaimed dresses become a possession of 'dk bridal' after six months. The dress may be released at the full discretion of 'dk bridal' after the final balance and any late fees have been fully paid. Garments not picked up for 30 days will incur a storage fee. Any garment not picked up for 6 months may be donated to charity.

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5. Warranty Disclaimer

The Client acknowledges 'dk bridal ' makes no guarantee as to the fit of any garments before or after services are performed. Unless otherwise expressly provided herein, all services are provided as-is, and 'dk bridal' hereby disclaims all representations and warranties, express or implied, including without limitation the warranty of merchantability, and fitness of a particular purpose.

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6. Limitation of Liability

In no event will 'dk bridal' be held liable for any indirect, incidental, special, punitive, consequential, exemplary or similar damages including without limitation, lost profits, loss of use, pain and suffering, or mental anguish, related to or arising out of the Services provided. In no event will 'dk bridal' be held liable for any direct damages related to or arising out of the services over the price paid by the Client for the service which is the subject of the claim. 'dk bridal' shall assume no responsibility, whatsoever, for any damages caused to members or third parties as a result of the stoppage of services to a member to whom any of the previous provisions apply.

 

7. Force Majeure

Any delay or failure in the performance by 'dk bridal' shall be excused if and to the extent caused by the occurrence of a Force Majeure. Force Majeure shall mean a cause or event that is not reasonably caused by or under the control of 'dk bridal', including acts of God, fires, floods, explosions, riots, wars, hurricanes, terrorism, vandalism, governmental acts, injunctions, labor strikes, and errors or omissions of a manufacturer or its distributor.

 

8. Right of Refusal

'dk bridal', affiliates, and contracted agents reserve the right to refuse alteration services or sales to any individual under any circumstances at any time.

 

9. Website Content

Information provided on this website is for information purposes only. It is believed to be reliable, but we do not warrant its completeness, timeliness, or accuracy. User and Client accesses uses, and relies upon such content at User’s/Client’s own risk.

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10 Terms and Conditions Revisions

'dk bridal' reserves the right to change these terms and conditions at any time without prior notice; 'dk bridal' may change, add, suspend, cancel, remove or otherwise modify the services offered at any time without prior notice. Any such modification will be effective immediately upon public posting (www.dinakriswanti/terms). Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.

Clients who book an appointment with 'dk bridal' must agree to these terms and conditions to receive service with 'dk bridal'. The parties agree that this agreement may be electronically signed (as agreed to upon booking). The parties agree that the electronic confirmation offered at the time of appointment booking is the same as handwritten signatures for validity, enforceability, and admissibility. Clients who book an appointment with BeFitted must agree to these terms and conditions to receive service with 'dk bridal'.